Help

Shipping and delivery

We ship within India. Orders of ₹999 and above ship free, and most orders arrive in 4 to 5 working days after we confirm them.

Free shipping
₹999and above, before GST
Below ₹999
₹49flat delivery fee
Delivery time
4–5working days after confirmation
GST
18%shown in the order summary
From order to doorstep

How your order travels.

  1. 1

    Order placed

    You place the order on the website or in the app. It shows as pending while our team contacts you to confirm the details and collect payment.

  2. 2

    Confirmed

    An order is accepted only when we confirm it. For personalised cards we print the name, designation and logo you approved.

  3. 3

    Printed

    Cards are printed after our team confirms your order.

  4. 4

    Shipped

    We hand the order to our courier partner. You get a tracking number in the Nexcard app and on your account page.

  5. 5

    Delivered

    Usually 4 to 5 working days after confirmation, anywhere in India. Remote areas may take longer.

Where we ship

We ship within India. Delivery times are estimates. Delays caused by courier partners or events outside our control are not a breach of our terms.

Delivery charges

Order subtotal (before GST)Delivery fee
₹999 and aboveFree
Below ₹999₹49

Product prices are in Indian Rupees. GST at 18% and any delivery fee are shown in the order summary before you place the order.

Delivery times

Orders are usually delivered in 4 to 5 working days after confirmation; remote areas may take longer.

Tracking your order

You will receive a tracking number once the order ships. It appears in the Nexcard app and on your account page. See Track your order for what each order status means.

Check your design before you order

For personalised cards you are responsible for checking the spelling, details and logo you submit. We print what you approve.

Damaged, defective or wrongly printed?

Email support@niodelta.com within 7 days of delivery with your order number and photos. We will replace it free of charge, or refund you if a replacement is not possible. Details are in our returns and replacement policy.

Questions about a delivery

Write to support@niodelta.com or use the contact form. Include your order number (it starts with NX) so we can find it quickly.

This page summarises sections 6 and 7 of our Terms of use. If anything here differs, the terms apply.
Last updated: 16 October 2026