Track your order
Your orders, their status and the tracking number are in your account. Log in with the same email and password you use in the Nexcard app.
Your account lists every order with its status. Once the order ships, the tracking number appears next to it.
The app shows the same orders, status and tracking number. Download for Android.
What each status means.
Orders are usually delivered in 4 to 5 working days after confirmation. Remote areas may take longer.
- Pending
We have your order. Our team will contact you to confirm the details and collect payment.
- Paid
Payment for your order has been received.
- Processing
Your cards are being printed and packed.
- Shipped
With our courier partner. Your tracking number now shows next to the order.
- Delivered
Delivered. Something wrong? Tell us within 7 days of delivery.
The order was cancelled. We may cancel an order, for example if an item is unavailable or we cannot reach you; if you have paid, we refund you in full.
Ask us about your order.
There is no public tracking page. If your account does not answer the question, write to us and include your order number. It starts with NX.
- support@niodelta.comPut your order number (NX…) in the subject.
- Contact formChoose "Order or delivery". We reply within one working day.
No order yet? Start with a free card.
Create your digital card in the app or on the web, then order the NFC card that suits you.